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Apply for Benefits
You can apply for Supplemental Security Income (SSI):
- Online (which starts the application process immediately)
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By calling Social Security at 1-800-772-1213 or 1-800-325-0778 (TTY) to make an appointment to apply either:
- Over the phone, or
- In person at your local Social Security office.
Note: If you are approved, you get SSI benefits for the entire time since the date you applied. That’s why you should apply as soon as possible. If you don’t have everything ready for your application, that’s OK — you can still apply and send any missing information as quickly as you can.
Note: Due to COVID-19, there may be limits on in-person services. Contact your agency by phone to ask about this. For state programs, try kynect benefits if you cannot contact your local DCBS office.
Getting Your Application Ready
When you apply for SSI, you need to give Social Security:
- Basic facts, like your name, date of birth, and address
Note: You don’t need to have a fixed address. If you’re experiencing homelessness or don’t have a fixed address, you can still get SSI. Read Social Security’s Spotlight on Homelessness.
Bring:
- Identification, like your driver’s license, state ID, or passport
- Birth certificate
- Proof of U.S. citizenship if you were born outside the U.S., like naturalization papers or your U.S. passport. If you are not a U.S. citizen, you must be a qualified alien who meets certain conditions. For more details, contact your local Social Security office.
- Social Security Number
- Documentation of your medical condition
Bring:
- Names, addresses, and phone numbers of doctors, therapists, hospitals, clinics, and others who have treated you
- Prescriptions and results of medical tests
- Documentation explaining how your medical condition affects your daily life
Be ready to:
- Sign forms so Social Security can get copies of your medical records
- Fill out forms about how your disability affects your daily life
- Give Social Security permission to contact your employer, friends, or family to learn how your disability affects you
- Documentation of your income
Bring:
- A list of the types of jobs you’ve done for the past 15 years
- Copies of recent tax records or W-2 forms
- Information about other benefits you get
- School records, if you’re under 22
- Documentation of your resources
Bring:
- Copies of bank statements
Be ready to:
- Answer questions and give proof about any savings, retirement accounts, stocks, bonds, real estate, or other resources that you own
Social Security provides a detailed checklist of the information you need to complete the application process.
Apply for Other Benefits While Your SSI Application Is Reviewed
The SSI application can take four months or longer. While you wait for your SSI benefits to begin, apply for other benefits, like:
- Medicaid, free health coverage for people with low to moderate income. If you get SSI benefits, you automatically get Medicaid coverage. However, you should apply for it separately if you don't get SSI benefits yet, so that you have coverage until SSI begins. Learn more in DB101's How Health Benefits Work article.
- SNAP (formerly Food Stamps), a monthly benefit for people with low income that helps pay for food. Learn more about SNAP.
- Kentucky Transitional Assistance Program (K-TAP), a monthly payment for families with children that also helps parents find work. Learn more about K-TAP.
- Emergency cash assistance and housing, if you need them.
You can apply for these benefits:
- Online at kynect benefits
- At your Department for Community Based Services (DCBS) office by mail or in person, or
- By calling the DCBS Family Support Call Center at 1-855-306-8959.
If you apply online, the information will be sent to DCBS for processing. However, an interview may be needed to get more information to determine your eligibility, and you typically need to wait two weeks before calling to check on the status of your application.
Note: A quick online pre-screening process can help you see if you might qualify for Medicaid, Kentucky Children's Health Insurance Program (KCHIP), SNAP, or K-TAP.
Learn more
What Benefits Do I Get?
How to see which Social Security and state benefits you get.
Social Security Disability Insurance (SSDI)
SSDI helps people with disabilities who worked and paid Social Security taxes.
Benefits and Work Estimator
Got a work plan? See how a job may affect your income, benefits, and health coverage.
Get Expert Help
SSI and SSDI
1-800-772-1213
How Work Affects SSI and SSDI:
- Contact a Work Incentives Planning and Assistance (WIPA) counselor
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OVR clients: Contact the Office of Vocational Rehabilitation
1-800-372-7172 (V/TTY) -
Call the Ticket to Work Help Line
1-866-968-7842
Medicaid
- Contact your Department for Community Based Services (DCBS) office
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Call Medicaid Member Services
1-800-635-2570
Medicare
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Call Medicare
1-800-633-4227 -
Call the Kentucky State Health Insurance Assistance Program (SHIP)
1-877-293-7447
Work Preparation
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Contact the Kentucky Office of Vocational Rehabilitation (OVR)
1-800-372-7172 (V/TTY) - Contact your Kentucky Career Center
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