Get Expert Help

Find experts who can answer your questions about benefits, including how to apply, how getting a job can impact your benefits, and what you need to do to stay on benefits.

The offices you should contact depend on your situation and the benefits you get.

SSI and SSDI

• Call the Social Security Administration (SSA) at 1-800-772-1213 or 1-800-325-0778 (TTY) or go to your local Social Security office.

To understand how work affects SSI and SSDI, contact:

• A Work Incentives Planning and Assistance (WIPA) counselor.
• The Kentucky Office of Vocational Rehabilitation (OVR) if you are an OVR client, or call 1-800-372-7172 (V/TTY).
• The Ticket to Work Help Line at 1-866-968-7842 or 1-866-833-2967 (TTY).

Medicaid

• Call or visit your local Department for Community Based Services (DCBS) office.
• Call Medicaid Member Services at 1-800-635-2570.

If you have questions about the amount of patient liability you have to pay for Medicaid Waiver services:

• Call or visit your local Department for Community Based Services (DCBS) office.
• Call Kentucky Protection and Advocacy at 1-800-372-2988.

Medicare

• Call Medicare at 1-800-633-4227 or 1-877-486-2048 (TTY).
• Call the Kentucky State Health Insurance Assistance Program (SHIP) at 1-877-293-7447.

Work Preparation

• Contact your local Kentucky Office of Vocational Rehabilitation (OVR) or call 1-800-372-7172 (V/TTY).
• Contact your local Kentucky Career Center.

Other Benefits

• For state benefits like K-TAP and the SNAP, contact your local Department for Community Based Services (DCBS) office.
• For housing benefits like Section 8 or public housing, contact public housing authorities (PHAs).
• For other disability-related questions, benefits, or peer support, contact an Independent Living Center.
• Call Kentucky 2-1-1, an information and referral system for all of Kentucky.

The University of Kentucky's Human Development Institute has a complete list of many other resources for people with disabilities.